Assurance Wireless Cell Phone
Assurance Wireless is a mobile carrier owned by T-Mobile that provides free phone service to eligible customers through the federal Lifeline Assistance Program and the Affordable Connectivity Program. The service includes one free government-subsidized phone and plan per household.
Does Assurance Wireless offer free phones?
Assurance Wireless offers free phones, including free Android™ smartphones, to qualifying customers depending on availability. Customers can find specific phone features and user guides on the company's website.
How do I use Assurance Wireless?
Assurance Wireless service can only be used on the phones provided by them or phones purchased from their online store or representative agents. Their Lifeline plans are generous, which is a plus. A list of the latest Assurance Wireless compatible phones for 2023 is available.
How do I cancel my Assurance Wireless phone service?
To cancel your Assurance Wireless phone service, call their customer care service at 1-888-321-5880.
Does Assurance Wireless use T-Mobile?
Assurance Wireless has been in operation since 2009 and has been using the T-Mobile network for coverage since 2020. It is one of the two primary providers of free mobile phones in more states than other providers.
Assurance Wireless utilizes T-Mobile's network to offer mobile broadband internet services to smartphones and feature phones. T-Mobile provides support for their 2G and 4G LTE networks.
Does T-Mobile offer payment assistance for Internet service?
T-Mobile is participating in the federal Affordable Connectivity Program (ACP) to provide payment assistance for internet service to eligible households, available through Metro by T-Mobile and Assurance Wireless.
Does Assurance Wireless offer high-speed internet?
Assurance Wireless, T-Mobile's primary Lifeline Assistance brand, is committed to providing financially challenged households with access to high-speed internet.
To terminate service with the company, one should contact their customer support service at 1-888-321-5880, request to speak to a representative, and inform them of the decision to end the service. It should be specified whether or not the phone number will be kept.
What is the toll - free number for Assurance Wireless?
Assurance Wireless can be contacted via their toll-free number 888-321-5880. Customers can also reach out to their Application Status department by calling 888-898-4888.
How to Hard Reset an Assurance Wireless phone?
To hard reset an Assurance Wireless smartphone, follow these steps:
1. Power off the phone.
2. Hold the volume up and power button simultaneously.
3. When the screen turns on and off, release both buttons and enter recovery mode.
4. Use the volume button to navigate and select the factory reset option.
5. Confirm the reset and wait for the phone to restart.
By following these steps, one can easily hard reset their Assurance Wireless smartphone.
How do I recertify my Assurance Wireless phone?
To recertify your Assurance Wireless phone, you can easily do so online by visiting their website. You will need to provide any updated information and follow the steps to complete the recertification process. If you have not received notice from Assurance Wireless, you can check when it's time to re-certify and initiate the process on their website. On the other hand, if you're with AT&T Mobility, you will need to wait until they reach out to you via call, text, or mail, and then follow their instructions to complete the recertification process.
What is Assurance Wireless customer service number?
To obtain a free Assurance Wireless phone, individuals can call customer care at 1-888-898-4888 and speak to a representative in their neighborhood. They will need to provide proof of eligibility, address, and identity. To inquire about their services, individuals can also reach the Assurance Wireless customer service number.
The Affordable Connectivity Program provides individuals with the opportunity to receive a free phone and tablet from Assurance Wireless, with a limit of one per household. Assurance Wireless is the preferred choice for free phones and individuals should ensure they offer services in their location before contacting them to enroll.
Does assurance have flip phones?
Assurance Wireless may have flip phones available, however, it is recommended to check which phones are currently offered by the company.
To activate an Assurance Wireless Android Smartphone that has been mailed to the customer, first press and hold the Power Button to turn it on. Follow the phone's prompts to customize it. Then, dial 611 and follow the recorded directions. Enter the Assurance Wireless Account PIN found at the top of the approval letter when prompted.
Can I bring my own phone with Assurance Wireless?
Assurance Wireless does not officially offer the option to "Bring Your Own Phone" and encourages customers to use their SIM card with their own devices. However, it may be possible to use an Assurance Wireless SIM card with other SIM-capable devices made after 2015.
How do I open my Assurance Wireless SIM card?
To turn off an Assurance Wireless phone, one needs to open the SIM card slot. This can be done by removing the battery (for phones with removable batteries) or by using a special tool to access the SIM slot (for phones with non-removable batteries). It is possible to put an Assurance Wireless SIM card in another phone, and to open an Assurance Wireless SIM card, one should follow the manufacturer's instructions.
